Privacy and Security Terms
www.hotelvlaho.com respects the privacy and security of its users' information and does its
best to take the necessary precautions. These Confidentiality and Security Terms describe the
policies and practices regarding the security and privacy of your personal information that you
provide in your shopping with www.hotelvlaho.com.
By using www.hotelvlaho.com, you declare and undertake in advance that you will abide by
the obligations and practices regarding confidentiality. In addition, www.hotelvlaho.com , you
agree to the collection and use of your personal information you have provided by
www.hotelvlaho.com, suppliers and/or intermediary institutions as specified in these Privacy
and Security Terms. Privacy Terms will apply to all parts of the Website and mobile applications.
We may access or disclose information about you, information about the content of your
account and/or communications, for the following purposes:
To comply with the law or legal proceedings notified to us,
To investigate or confirm possible violations of the User Terms and Final Sale Agreement,
including using this service to participate in or assist in illegal activities, to protect the rights,
property or safety of www.hotelvlaho.com, its employees, customers or the public.
All information collected by us for the following purposes is stored in a secure environment:
Processing your reservation and sale and managing your account;
Creating connection lists in order to make statistics about your transactions and to ensure the
continuation of our connection with you;
Gathering commercial statistics and analysis related to site usage and Creation of identity,
verification and registration.
In order to detect system-related problems and to solve these problems as quickly as possible,
www.hotelvlaho.com detects and uses the IP address of users when necessary. IP addresses
can also be used to identify users in a general way and to gather comprehensive demographic
information. Your personal information, which can be obtained through the website by using the
website, can be used to inform you about www.hotelvlaho.com and other products or services
provided by its affiliated companies, partners and agencies, or to convey our current products,
sales of our services and campaign announcements.

In order for www.hotelvlaho.com to provide you with the best possible service, it is imperative
that you provide some personal information, including but not limited to your name, surname,
identity document number, address, which may vary depending on the product or service
requested. This information includes all necessary financial information including credit card
number, expiration date, CVV2. All your credit card and personal information is 128 mbit
encrypted with the SSL Secure system, which is the internet security standard. In this way, your
information is prevented from being captured by unwanted persons or institutions in any way
during their circulation on the internet. The data you have entered is stored by us during your
transactions and legal requirements. In addition, your used credit card information can be
encrypted and sent to banks, independently of the site, with the 3D Secure system, which is the
most secure credit card payment system currently available, depending on your preference.
Since this information passes directly through the servers of the banks, it cannot be viewed,
stored or stored in any way by us or by third parties other than banks. Registration forms, order
forms, surveys and correspondence on our site may require you to provide your contact
information (name, surname, email address, telephone numbers and postal address) and
demographic information (age and income level). Demographic information may be used to
adapt our site to the interests of our users and may be shared with advertisers, only together
with information of other users, in order to ensure that advertisements can be adapted to the
target audience.
From the moment you become a member of www.hotelvlaho.com, daily and weekly
information e-mails can be sent to your e-mail address, unless otherwise requested by you. You
have the right to make changes to these e-mails, to cancel the service and to restart it at any
time. The content of these e-mails may include information about the product or products you
have purchased, other products that we think will be of interest to you, advertisements of third
parties, and similar information. Users are required to visit this page periodically to check the
current conditions.
These Privacy Terms are an integral part of the Terms of Use and should be interpreted
together. You can send us an e-mail from the contact section of our website for any questions or
suggestions regarding the Privacy and Security Terms. You can cancel your
www.hotelvlaho.com membership by sending an e-mail to [email protected]. You can
reach www.hotelvlaho.com from the contact information below.
Thank you for your interest and trust in using the Website.
www.hotelvlaho.com access information:
Hotel Vlaho
+ 389 260 923 01
+ 389 260 923 01
9-ti Maj 3 / Skopje, F.Y.R.O. Macedonia